Wise, VA (07/01/2023) Thompson & Litton (T&L) is proud to announce that Rick Chitwood has been promoted to fulfill the role of Vice President as of July 1 over the company’s new Client Service department; Rick will also serve as a member on T&L’s Board of Directors.
With nearly 40 years of experience in the management and construction of engineering and architectural projects, Rick has served as one of T&L’s most respected Senior Project Managers and Associates. Since first joining T&L in 1984, Rick has played a critical role in the development, planning, funding and design of various water, wastewater, site and infrastructure development projects for numerous clients throughout southwest Virginia.
Over the decades, Rick has maintained customer service as a top priority. Rick expressed that, “… the addition of a department focused on client service will be very beneficial to T&L.” During Rick’s extensive career he has also determined that, “If done correctly, clients remember the service above any costs associated with the job.”
Overseeing T&L’s new Client Service Department will be conducted with the idea as quoted by former President Ronald Reagan that, “The greatest leader is not necessarily the one who does the greatest things. He is the one that gets the people to do the greatest things.” This is a very personal quote to Rick that he recalls daily as he performs his duties and works with clients.
With the promotion of Rick to Client Service, he assures all that there will be good, qualified people working with him and his existing clients to make sure nothing is missed.
T&L is a full-service engineering, architectural and land surveying firm that provides comprehensive services in the areas of Architecture, Civil, Electrical, Mechanical, Plumbing and Structural Engineering, Construction Contract Administration, Project Management, and Land Surveying for both public and private sector clientele. Established in 1956, T&L currently operates offices in Radford, Tazewell, Chilhowie, Virginia; Mosheim, Bristol, Johnson City, Tennessee; and Princeton, West Virginia with a home office located in Wise, Virginia. Every project T&L works on is handled with integrity, insight, and innovation through a team of over 150 professionals and support personnel.